Shipping:by sea, by air, by express door to door service.
Before place order,any inquiry we make sure will reply in 5minutes,and offer you our suitable advice based on our professional product knowledge;
After place order,we will help you follow the shipping information until you get these machines;If any problems on delivery or using, we make sure you can contact us in 5 minutes. Our sales online 24hs.
TOPTION is professional lab solution provider,and all devoted to provide the best solutions & products for global customers,who are work in biology, chemistry, pharmaceutical, environment analysis, food, academic research, etc.
Main products contains chemical synthesis reactor, rotary evaporator, thin-film evaporator, photochemical reactor, high pressure reactor, freeze dryer, spray dryer, etc.
TOPTION brand instrument has own high reputation in more than 70 countries and regions, provide technical support for tens of thousands organizations to solve problems within their research, special foruniversity, research institutes, industries, inspection agencies, etc.
1. How can I choose the suitable one? Dear customer, please tell us your detailed requirements by mail or online, we will recommend the suitable one as your request.
2. How can I pay? Dear customer, we accept many payment term, such as T/T, Western Union…
3. When I receive it after pay? Dear customer, normal models can be delivered with 7-9 days, please contact us to check transport time to your address.
4. How to delivery? Dear customer, we can send by Express, by Sea and by Air.
5. Is will be broken during transport? Dear customer, please do not worry, we do standard export package.
6. What should I do if I do not know how to use? Dear customer, please do not worry, manual user will be sent together, you can also contact us with more technological support.
7. What should I do if some parts broken? Dear customer, please do not worry, we have 12months warranty except wear parts. You can also buy parts from us after 12months.